We will happily offer a STORE CREDIT for all full price items purchased on our online store that are returned to the store WITHIN 14 DAYS OF PURCHASE.

Full priced items that are purchased during a promotion or using a discount code are also eligible to return for STORE CREDIT.

All reduced items in the sale are FINAL SALE and no exchanges, credit notes or refunds will be offered.

We will happily offer a STORE CREDIT for any items ordered on PREORDER that are returned to the store within 14 days of the item being shipped from the boutique.

We do not offer refunds unless the item is deemed faulty (see faulty item procedure below).

Item/s must be UNWORN, UNUSED with ORIGINAL TAGS, LABELS and PACKAGING INTACT.

No returns or exchanges on:

  • Earrings
  • Swimwear
  • Rugs
  • Eyewear
  • Lingerie

Proof of purchase is required in the form of the La Bohème Lifestyle transactional receipt, email or invoice. Items purchased from a La Bohème stockist must be returned to the stockist from where they were purchased and are not managed by La Bohème Lifestyle retail boutique or La Bohème E-boutique.

Please note due to styles selling out quickly we do not offer any EXCHANGES for online purchases.

La Bohème E-boutique credit notes can be used for purchases via the LA BOHÈME E-BOUTIQUE ONLY. Once your credit has been processed, you will receive an email with credit in the form of a GIFT VOUCHER valid for 12 months.

Online purchases can be returned in person to the store once your return requested has been approved. The Online team will then assess the return within 3 business days of receiving the item and process the credit note.

Please note original shipping charges are non-refundable and all shipping costs occurred from returning an item for a store credit are the responsibility of the customer. All items being sent back to us MUST be sent by a trackable source, we will not be held responsible for items lost in the post on return to us.

All returns must be approved by online management before being sent back to La Bohème. Please see returns process below.

 

In Store Return Policy

We will happily offer a STORE CREDIT or EXCHANGE for all full price items purchased in store that are returned WITHIN 7 DAYS OF PURCHASE.

Full priced items that are purchased during a store promotion also eligible to return for STORE CREDIT or EXCHANGE.

All reduced items in the sale are FINAL SALE and no exchanges, credit notes or refunds will be offered.

We do not offer refunds unless the item is deemed faulty (see faulty item procedure below).

Item/s must be UNWORN, UNUSED with ORIGINAL TAGS, LABELS and PACKAGING INTACT.

No returns or exchanges on:

  • Earrings
  • Swimwear
  • Rugs
  • Eyewear
  • Lingerie

Proof of purchase is required in the form of the La Bohème Lifestyle transactional receipt, email or invoice. Items purchased from a La Bohème stockist must be returned to the stockist from where they were purchased and are not managed by La Bohème Lifestyle retail boutique or La Bohème E-boutique.

La Bohème Boutique credit notes processed from in store purchases are valid for use IN STORE ONLY. Once your credit has been processed, you will receive an email with your credit note in the form of a receipt valid for 12 months.

 

FAULTY ITEMS

We make every effort to ensure that all items shipped to you are in perfect condition. In the unlikely event that the item is faulty, management will liaise directly with the supplier to determine whether the item is to be repaired, replaced or a credit note/refund is to be issued.

Please contact us by email hello@laboheme.shop with an image and description of the fault along with your order number, full name, address and contact number.

La Bohème Lifestyle will cover shipping costs for items purchased online that are deemed faulty.

 

ONLINE RETURNS PROCESS

All return requests for ONLINE purchases are to be submitted via the below link;

https://labohemelifestyle.returnscenter.com/

You will need to enter your order number and email address used for the order. Please then follow the prompts and submit your return request.

We will then approve or decline your return request within 2 business days and follow up with further details on returning your item.

Please contact hello@laboheme.shop if you have any further enquires.

Thank you in advance for your patience, please remember we are a small team of three and will get back to you as quickly as we can!

Thank you for shopping with us we hope you enjoy the La Bohème E-Boutique.